Privacy Policy

This document is issued by Traintech, India (the "Company", "we", "us" or "our"), the owner and operator of the brand "Bada Skills", the website badaskills.com and the learning platform learn.badaskills.com (together, the "Platform"). "You", "your" and "User" mean any person who accesses the Platform or purchases or uses any course, eBook, bundle, Pass, live session, workshop, training programme or other offering of the Company (each, a "Product").

This Privacy Policy is published in accordance with the Information Technology Act, 2000, the rules framed thereunder and the Digital Personal Data Protection Act, 2023 read with the Digital Personal Data Protection Rules, 2025 (as and when applicable) (collectively, "Applicable Data Protection Law"). The Company acts as the Data Fiduciary in respect of the personal data described below.

1. Personal Data We Collect

1. Data provided by you: name, e-mail address, mobile number, organisation, designation and the contents of any enquiry, form or communication.
2. Transaction data: order identifiers, Products purchased, amounts, dates and invoicing details captured at checkout on learn.badaskills.com.
3. Payment data: card, UPI, net-banking and EMI particulars are collected and processed solely by regulated payment aggregators, banks and lenders. The Company does not collect or store such data.
4. Technical and usage data: device, browser, IP address, pages viewed and similar information. Non-essential cookies and tracking technologies are deployed only upon your consent.

2. Purposes of Processing

Personal data is processed only for the following specified purposes: (a) providing access to and delivery of Products; (b) customer support and grievance redressal; (c) invoicing, taxation, accounting and compliance with law; (d) responding to enquiries, including corporate training enquiries; (e) security, fraud prevention and improvement of the Platform; and (f) subject to your consent, which may be withdrawn at any time, sending promotional communications.

3. Basis of Processing

Personal data is processed on the basis of your consent or for legitimate uses permitted under Applicable Data Protection Law, including the performance of a transaction requested by you and compliance with any law, judgment or order.

4. Disclosure to Third Parties

The Company does not sell personal data. Personal data may be disclosed, strictly to the extent necessary, to: (a) the technology provider of learn.badaskills.com; (b) payment aggregators, banks, card networks and EMI or pay-later lenders; (c) e-mail, SMS, WhatsApp and hosting service providers; (d) analytics and advertising service providers, only where you have consented to the relevant cookies; and (e) any governmental, judicial or regulatory authority where required by law. All such processors are engaged under appropriate contractual obligations.

5. Retention

Personal data is retained for as long as necessary to fulfil the purposes stated above, or for such longer period as may be required under applicable tax, accounting or other laws, after which it is erased or anonymised.

6. Your Rights

Subject to Applicable Data Protection Law, you have the right to: (a) obtain a summary of your personal data and processing activities; (b) seek correction, completion or updating of your personal data; (c) seek erasure of your personal data, save where retention is required by law; (d) withdraw consent at any time, without affecting the lawfulness of prior processing; (e) nominate another individual to exercise your rights in the event of death or incapacity; and (f) avail grievance redressal. Requests may be sent to info@badaskills.com and will be addressed within the timelines prescribed by law.

7. Children

The Platform is intended for persons who have attained eighteen (18) years of age. Personal data of a child is processed only with the verifiable consent of a parent or lawful guardian. The Company does not undertake tracking, behavioural monitoring or targeted advertising directed at children.

8. Cookies

Essential cookies are necessary for the functioning of the Platform. Analytics and marketing cookies are activated only upon your affirmative consent through the cookie notice and may be disabled at any time through your browser settings.

9. Security and Breach

The Company implements reasonable security safeguards, including encryption in transit and access controls, to protect personal data. In the event of a personal data breach, the Company shall notify affected Users and the Data Protection Board of India in the manner prescribed by law.

10. Grievance Officer

R. K. Singh, Grievance Officer, Traintech — info@badaskills.com. Further details are available at Business & Grievance. If your grievance is not resolved, you may approach the Data Protection Board of India in accordance with law.

11. Amendments

The Company may amend this Privacy Policy from time to time. The amended policy shall be effective from the date of its publication on the Platform.