Delivery Policy

This document is issued by Traintech, India (the "Company", "we", "us" or "our"), the owner and operator of the brand "Bada Skills", the website badaskills.com and the learning platform learn.badaskills.com (together, the "Platform"). "You", "your" and "User" mean any person who accesses the Platform or purchases or uses any course, eBook, bundle, Pass, live session, workshop, training programme or other offering of the Company (each, a "Product").

1. Mode of Delivery

All Products are delivered digitally. No physical goods are shipped.

2. Timelines

Upon successful payment, the purchased Product is made available in the User's account on learn.badaskills.com, linked to the e-mail address or mobile number provided at checkout, ordinarily immediately and in any event within twenty-four (24) hours. An order confirmation is sent by e-mail, SMS or WhatsApp.

3. Access Period

Each Product is available for the access period stated on its Product page or checkout page. A Pass is available for the period purchased.

4. Non-Receipt

If a Product is not available within the said period, the User shall log in using the e-mail address or mobile number used at checkout and, failing that, write to info@badaskills.com with the order identifier. The Company shall resolve the matter within two (2) working days, failing which the remedies under the Refund & Cancellation Policy shall apply.

5. Territory

Products may be purchased and accessed from India and other jurisdictions where access is lawful. All prices are in INR.